Frequently Asked Questions
Questions? Use our list of frequently asked questions below, or contact us for more information.
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Bill Pay
Learn more about the service that allows you to pay virtually anyone or any company from your nationalprime bank account(s) through online banking.
Card Controls
Card controls give you control over how your debit and credit card(s) can be used as well as help you identify potential fraud on your account.
Credit Card
Securely manage access to your nationalprime bank Cards through the Credit Card Digital Services platform.
eBill
Streamline your bill pay routine. Receive and pay electronic versions of paper bills directly from your Online Bill Pay account.
eStatements
View your account statements digitally for no additional cost. Receive email notices when your statement is ready for viewing through nationalprime bank Online & Mobile.
External Transfers
Send or receive funds from your account(s) at other financial institutions, including transferring funds to a nationalprime bank loan for payment.
Mobile Deposit
Learn how to deposit checks to any of your nationalprime bank checking or savings accounts using the camera on your smartphone or tablet.
Mortgage
We offer a suite of mortgage products designed to fit a range of needs. Make payments to your mortgage online from any nationalprime bank checking or savings account.
Online Banking
With nationalprime bank Online & Mobile you can securely access your accounts 24/7 from your personal computer, phone or tablet.
Overdraft Protection
Learn how overdraft fees are assessed and what services nationalprime bank offers to help you avoid them.
Refinancing
Take charge of your loan and learn the benefits of refinancing your mortgage through nationalprime bank.
nationalprime bank for life
Discover helpful tips on savings accounts, exciting community events, and thrilling PGA golf tournaments on nationalprime bank for life:
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