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Mobile app support

Nationalprime' new mobile app provides many features to help you stay on top of your finances. To help you get familiar with the app, we've created an interactive video tutorial so you can explore without worry that you'll negatively impact your own account. There are also tutorials specific to various features which can be located below the interactive video.

Click the play button to begin. To learn about a specific feature, click the menu icon at the top left. Click 'Esc' to exit full screen mode. Click 'CC' to enable closed captioning. Rotate your mobile device to enlarge the video player.

View the full Descriptive Transcript here.

 

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If you have any questions, concerns or comments, please email [email protected] or call 1-866-246-2400. One of our customer care representatives will be happy to assist.

Security notice

Please be aware that nationalprime bank will never contact you to verify private information such as account numbers or login credentials. If you receive a suspicious call, text or email, contact nationalprime bank at 1-866-246-2400 or email [email protected] to report the incident.

  • {19} iPhone, iPad, Apple, and the Apple Logo are registered trademarks of Apple Inc.

  • {161} ©2016 Samsung Electronics America, Inc. Samsung, Samsung Pay, Samsung Galaxy, Samsung Knox, Galaxy S, Samsung Galaxy S6, S6 active, S6 edge, S6 edge+, and Note5 are trademarks or registered trademarks of Samsung Electronics Co., Ltd. Use only in accordance with law. Other company and product names mentioned may be trademarks of their respective owners. Screen images are simulated; actual appearance may vary. Contact your bank or financial institution to verify that it is a Samsung Pay participant. Samsung Pay is available on select Samsung devices. Android, Android Pay, and the Android Logo are trademarks of Google Inc.
  • {16} Data connection required. Wireless carrier fees may apply. Mobile deposit is available to nationalprime bank online and mobile banking customers who are at least 18 years of age and have the most recent nationalprime bank App for iPhone®, iPad®, or Android™.

  • {165} All accounts subject to approval. Restrictions apply.

  • {97} Benefits and features are subject to customer qualification and approval by nationalprime bank.